POSTS & DOWNLOADABLES

• 
  20 essential leadership skills for strategy execution
  20 essential leadership skills for strategy execution - In this article, we have focused on functional skills essential for strategy execution. The behavioural and technical skills required, we believe have direct correlation to the functional skills required to complete the job on hand. This article covers the 20 skills that are essential for leaders to be better strategy executors.
• 
  Interview Questionnaire – Execution skills for leaders
  Interview Questionnaire - Execution skills for leaders The right questions can help you identify execution skills for leaders. Though it is not exhaustive, the interview questions and rating scale given below will reveal a candidate’s leadership skills to get things done. Hope it is useful to you.
• 
  Leadership responsibility #2 – Contextual capability building
  Contextual capability building - The process of contextual capability involves functional analysis of operational requirements. Capabilities are identified based on the tasks required to be performed to achieve a goal or a strategy. Once the required capability inventory is defined, the most cost effective and efficient option to assess and build capability can be attempted.
• 
  Leadership responsibility #1 – Creating role clarity & accountability
  Creating role clarity & accountability - “Accountability” is known to most people. One should also know that there is more to it than just writing job descriptions and if incomplete can reduce the chances of implementing your organisation goals by 75%. Accountability should be used as a tool to inspire people to unlock their potential.
• 
  Driving quality of customer engagement
  Case study - Quality of customer engagement Engagement purpose: To enhance the ‘quality of customer service’, as part of an overall goal, to achieve ‘excellent customer experience’.